DPI Deep Dive — Saturday | April 18, 2026
DPI Deep Dive — Saturday | April 18, 2026 Focus Layer: L6 Governance & Grievance (DARPG, CPGRAMS, eOffice) Coverage Period: April 11-18, 2026 Executive Summary This week’s governance layer saw significant activity around grievance redressal systems and digital governance reforms. CPGRAMS continues to process over 10,000 grievances daily, with the average disposal time holding steady at 13 days. The Ministry of Commerce launched an integrated website with CPGRAMS integration, while Maharashtra operationalized India’s first e-TDR trading platform. The week also saw the emergence of the Hamara Neta app as a new civic engagement platform, signaling potential evolution in citizen-government interfaces. ...