DPI Deep Dive — Saturday | August 15, 2026
DPI Deep Dive — Saturday | August 15, 2026 L6: Governance & Grievance — DARPG, CPGRAMS, eOffice India’s Governance & Grievance layer — anchored by the Department of Administrative Reforms and Public Grievances (DARPG) and its flagship Centralised Public Grievance Redress and Monitoring System (CPGRAMS) — had a significant week. From parliamentary disclosures on grievance volumes to the maturation of AI-powered grievance registration and the growing international export of India’s governance stack, this layer is quietly becoming one of the most consequential pieces of India’s DPI architecture. ...